We’re rolling out a new series where you’ll get a monthly high-level dental marketing plan that you can use to engage with patients and keep a full schedule.
April is Oral Cancer Awareness Month, making it the perfect time to educate patients and encourage screenings that could save lives. A multi-channel dental marketing plan can help raise awareness and drive visits. When implementing a campaign, it’s best to take a multi-channel approach, meaning showing your message multiple times through different channels. For some people, it takes 7 touchpoints to act on a message, so repetition is necessary. We understand that may not be doable depending on your team size so start with 1-2 of these channels.
Let’s dive into April’s marketing strategy.
Don’t sleep on newsletters because 90% of Americans are subscribed to at least one newsletter so it’s an effective way to increase awareness and get more appointments. If your practice has one or has been thinking starting one, then why not launch it in April and focus it on oral cancer prevention?
Newsletter goal(s): Educate and encourage patients, particularly those at risk, to take oral cancer seriously and drive appointments for screenings.
Audience: Active and inactive adult patients over 18 who may have done oral cancer screenings in the past and/or who have expressed concerns about it.
What to Send:
Pro Tip: Add a patient testimonial from someone who caught oral cancer early thanks to routine screenings. Be sure to get their permission first before you share their experience. Real stories make a huge impact though! Keep in mind the goal isn’t to scare your patients. Use it as an opportunity to educate and encourage them to make their oral health a priority.
Social media is a big part of many of your patients’ lives, and they don’t only use it to keep up with their friends and family. Some people use it to source health information, which isn’t ideal, but you can be one of the experts on those channels by sharing helpful information on these channels. This is an effective way to build some trust with prospective patients so when they’re ready to make an appointment, they choose you instead of a practice you view as a “competitor.”
Goal(s): Boost awareness around oral cancer awareness, increase engagement on specific posts, and build your practice’s reputation as a go-to source for dental health.
Audience: Public (all social media followers)
Channels: It’s your choice. Start with posting on one channel if that’s all you have time for. But it should be the channel your patients are on and the one where you get the most engagement.
How often should you post: For the sake of this piece, we’re just going to focus on oral cancer content so you can start with 1-2 posts a week, but keep in mind an “ideal posting” schedule varies by the social channel. For example, if you have a Facebook/Meta page, then you can start with 1-2 posts a week.
Here are some social media content ideas:
Pro Tip: Pick 2 of these ideas and focus on repurposing and resharing them so you can get more out of each social media post. For example, let’s say you want to do a myth vs fact video on the misconceptions around oral cancer. You can turn this video in a series of posts by sharing one myth and fact a week. You can also turn the video into a blog post on your practice site that you can share on social media. Another way to repurpose this myth vs fact video is by turning it into an interactive poll.
Let’s not forget email. 55% of consumers prefer to use it when communicating with businesses, and yes, your practice is a business.
Goal(s): Increase oral cancer screening appointments to drive early detection.
Audience: Active and inactive patients over 18 who may be at risk for oral cancer and/or who have expressed concerns about it and it’s in your patient notes.
What to Send:
Online outreach isn’t the only way to get in front of your patients. You could also do some in-person marketing to give your practice more exposure in your community and potentially bring some new patients to your practice.
Here are some ideas:
Stay tuned for May’s marketing plan, where we’ll focus on smile makeovers and patient appreciation! In the meantime, you can also grab this ready-made 12-month dental content calendar that your practice can use to start building out your campaign schedule for the rest of the year.