May 2023 Product Release Notes
This month we launched a major update to help you double your Google Reviews! It’s included in your package and takes 1 minute to set up. We also introduced a new Prior No Shows alert as well as Call Center Analytics. Read on for more!
Double Your Google Reviews
Simplify patients’ review-leaving process and double the number of reviews you collect. Just link your Google account to your new Reputation Management module!
“We have noticed a major difference in our Google reviews and have basically doubled our reviews.” - Chagrin Highlands Dental Group
Pro tip: if your Reviews Campaign isn’t active, you’ll also want to enable it here.
Want to learn more? Visit the Help Center -->
Prior No Shows Alert
In the Appointments tab, you can see which patients have a history of broken appointments. Use it to assess their risk of breaking again!
Call Center Analytics
Create smoother patient experiences with reporting on call volume, duration, wait times, missed calls, and more. Multi-location practices will enjoy the real-time data to monitor production.
